Thank you for contacting the NSU Shark IT Service Center.
IT Security has recently updated the workflow for requesting administrative rights and now requires an electronic form to be submitted and signed by you, your supervisor, and the CISO through DocuSign. Please create a ticket in ServiceNow and it will be assigned to Angela Ku, who will be happy to assist you. Please add the below information onto the ticket to start the process.
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Applicant name |
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Applicant title |
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Applicant department |
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Applicant email |
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Applicant phone |
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Applicant NSU ID |
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Applicant role |
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Timeframe for admin rights |
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Primary job function |
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Device name(s) assigned by NSU (e.g., D-IIT12345D) |
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Device type(s) |
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Justification for admin access (e.g., which specific programs will need regular updates) |
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Sponsor/supervisor name |
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Sponsor/supervisor title |
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Sponsor/supervisor department |
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Sponsor/supervisor email |
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Sponsor/supervisor phone |
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Applicant data access |
Indicate if you have access to: |
YES / NO: |
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protected health information (PHI) |
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personally identifiable information (PII) |
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research data or information |
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student information (FERPA) |
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cardholder information (PCI) |
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SharkLink
SharkLink is NSU's online portal. With a single username and password, students, alumni, faculty, and staff members can easily access many online university applications.
Quick Guide
Students (PDF)Microsoft Online Archive
Faculty and Staff (PDF)
Hours of Operation
Monday-Friday: 7:00 a.m. – 7:00 p.m.
Saturday: 8:30 a.m. - 5:00 p.m.
Sunday: Closed
Closed on University Holidays
Holiday Schedule
Help Number for Students: (954) 262-4357
Toll Free: 800-541-6682
ext. 24357
Help Number for Staff: (954) 262-0070
Email: SharkITServices@nova.edu